Same-Day Delivery
We offer same-day flower delivery for local orders placed by 1 PM, on Wednesdays, Thursdays, and Sundays. Orders must be placed at least 2-3 days before the delivery date. During peak holiday periods, cutoff times may vary.
Delivery Times
Our typical delivery hours are between 9:00 AM and 6:00 PM for residences, and by 5:00 PM for business addresses. Although we strive to meet requested delivery times, we cannot guarantee specific delivery times.
No One Home
If the recipient is not available at the time of delivery, our driver may leave the flowers in a safe location or with a neighbor. We’ll leave a note letting the recipient know where to find their arrangement. In some cases, redelivery may be required.
Rescheduling or Cancelling Deliveries
To cancel or reschedule an order, we require at least 3 days’ notice prior to the scheduled delivery. Orders canceled within 2 days of delivery cannot be refunded, but you can choose to donate the arrangement, have it delivered to a nearby address, or forfeit the order.
Holiday Deliveries
For major holidays such as Valentine’s Day, Mother’s Day, and Christmas, we recommend placing orders at least 5 days in advance to ensure timely delivery.
Incorrect Addresses
If an incorrect delivery address is provided, we may charge an additional $10 for address correction. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Funeral Homes
Funeral orders receive top priority. If your order is placed too late for delivery before the service, we will contact you to arrange alternative delivery options or a rescheduled order.
Special Requests
We will do our best to accommodate any special requests for delivery times or specific locations, but these cannot be guaranteed.
Flowers Availability
At Crafty Things, flower availability may vary due to seasonal changes. While we strive to fulfill every request, some blooms might be substituted with equally stunning alternatives to ensure the highest quality and freshness in every arrangement. Thank you for understanding!
Need help?
For any questions or further details, please contact us directly!