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Contact Us

Got flower queries? Need customized floral arrangements? Reach out! We’re here to help make your day bloom!

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Have Question?
Need Customizations?
Contact Us!

Call, text, or email us – we’re ready to help your flower wishes blossom!

Email Us

hello@craftythings.net

address

43423 Fifeville Square
Ashburn, VA 20148

Call Us

+1β€ͺ(571) 207-8067

we’re open

Sun-Thursday
9:00 am – 5:00 pm

faq

FAQ & Delivery Policies

Got questions? Our FAQs are blooming with answers! Dive in for petal-perfect info.

Oops, not in love with your flowers? Let’s fix that! Contact us for returns or exchanges and we’ll help make things right.

Return blues? Just reach out to us! We’ll guide you through a petal-soft return process that’s as breezy as a spring day.

Got a head-scratcher? Dive into our FAQ garden or buzz us a message – we’re all ears and petals to help!

From Aldie to Vienna, our flower fairies deliver joy across Northern Virginia and all Loundoun County!

Ashburn, Brambleton, Leesburg, Potomac Falls, Sterling, Herndon, Dulles, Stone Bridge, South Riding Chantilly, VA

20147, 20148, 20175, 20165, 20164, 20170, 20166, 20105, 20152, 20151

Busy bees during holidays? Place your orders at least 3 day before big days like Thanksgiving, Christmas, New Year’s, Valentine’s, Easter, Admin Pros Week, Mother’s Day, Memorial Day, Father’s Day, Independence Day, and Labor Day for on-time cheer.

Note: We’re closed and recharging our petals on Thanksgiving, Christmas, New Year’s, and Independence Day.

We offer same-day flower delivery for local orders placed by 1 PM, on available days, see the Delivery policy. During peak holiday periods, cutoff times may vary.

Decided to cancel your order? Here’s the petal protocol: Orders set for same-day delivery get processed super-fast and usually can’t be tweaked. Once your flowers are in the hands of our florists, on their delivery journey, or have already been delivered, we can’t cancel or change them.

But if your order is still with us and hasn’t started its blooming journey, you’re in luck! Just give us a call or shoot a text to (904) 608-0248, and we’ll help you out. At Crafty Things, we understand sometimes plans change, and we’re here to help! πŸŒΈπŸ“žπŸ”„πŸŒΌ

Order hiccups? Our team of flower gurus is on standby! Call, text, or email us and we’ll bloom away your worries.

Here at Crafty Things, we add a sprinkle of joy with a free local delivery fee per address. For those blooming beyond our local garden, this fee might vary a bit.

Want same-day flower magic? Just get your orders in before 1:00 p.m. Eastern Time. If it’s later, no worries! We’ll deliver the next day.

We try our best to match your time-tick-tocks for delivery, but can’t pinky promise on exact times.

Dream it, we’ll theme it! Custom arrangements are our jam. Share your vision and watch us craft your petal-perfect masterpiece.

Currently, Crafty Things offers delivery from Sunday through Thursday. Orders placed for Friday or Saturday will be scheduled for the next available delivery day. We appreciate your understanding as we work to provide the freshest arrangements for your special moments!

What if no one’s there to welcome our flower delivery? No worries! Depending on where we’re sending your flowery surprise, if the lucky recipient isn’t home, we’ve got a plan.

Our delivery experts might leave the gift with a neighbor who’s sworn to keep it safe, or find a secure spot for it to await the recipient’s return. And if those options don’t work, we’ll leave a note for the recipient. It’s like a little treasure hunt – they can call us to arrange a better time for delivery.

At Crafty Things, we’re all about making sure your blooms find their way, safely and surely! πŸ‘πŸŒ·πŸ’Œ

Made a little boo-boo with the address? It happens! If we try delivering to an oopsie address you gave us, there’ll be a $10 address correction fee. Remember, Crafty Things can’t be responsible for deliveries sent to the wrong spot if the mix-up was in the info you provided.

If we do end up delivering to an incorrect address based on your details, it’ll be on you to cover the purchase. But don’t worry, we’re here to help sort things out if there’s a mix-up. Just give us a buzz, and we’ll try our best to redirect those blooms to the right place! πŸŒΊπŸ πŸššπŸ’‘

At Crafty Things, flower availability may vary due to seasonal changes. While we strive to fulfill every request, some blooms might be substituted with equally stunning alternatives to ensure the highest quality and freshness in every arrangement. Thank you for understanding!

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